Our Reviews
Donald M|2025 Chevrolet Colorado
Confirmed Sales Customer
8/4/2025
Went well
PATRICK CRAIG
8/6/2025
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
ELLIS GROVE, IL
Robert D|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/15/2025
They always have time for you.
8/17/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
RED BUD, IL
Michael G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/1/2025
Mike in service is so nice and understanding I wouldn’t take my car anywhere else All advisor’s and technicians are awesome
8/2/2025
Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
WATERLOO, IL
Allison J|2025 Chevrolet Trax
Confirmed Sales Customer
8/15/2025
We just bought our third car from Matt. He is always super helpful and helps us find what meets our needs. We highly recommend Ed Morse Chevrolet if you’re in the market for a new vehicle.
MATTHEW DURST
8/17/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
FREEBURG, IL
Sandra L|2025 Chevrolet Trax
Confirmed Sales Customer
8/15/2025
Everyone was very professional and extremely nice. It was a great transaction. Would definitely do business again.
STEPHEN DUPERTUIS
8/17/2025
Hi, we are so happy to read such a great review about Ed Morse Chevrolet GMC Southwest! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CHESTER, IL
Duane L|2021 GMC 1500 Sierra
Confirmed Service Customer
8/13/2025
Fast and friendly service. I highly recommend Ed Morse Chevrolet
8/14/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
FULTS, IL
John G|2025 Chevrolet Traverse
Confirmed Sales Customer
8/20/2025
Excellent service and a wonderful experience! Thanks to an awesome salesman Patrick Craig for finding my suv in the color and options that I wanted.
PATRICK CRAIG
8/21/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ed Morse Chevrolet GMC Southwest and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPARTA, IL
Joseph R|2023 Chevrolet Corvette
Confirmed Service Customer
8/27/2025
I had my 2023 C8 Corvette serviced
8/28/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
GOREVILLE, IL
George O|2026 Chevrolet Suburban
Confirmed Sales Customer
10/8/2025
great people very caring understanding
STEPHEN DUPERTUIS
10/9/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
WATERLOO, IL
Steven G|2026 Chevrolet Corvette
Confirmed Sales Customer
9/23/2025
Brandon and Steve were great. Made it very easy for me since I live in Arizona. Excellent service.
STEPHEN DUPERTUIS
9/24/2025
Wow, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Ed Morse Chevrolet GMC Southwest
SWANSEA, IL
Stephen J|2022 Chevrolet Blazer
Confirmed Service Customer
10/10/2025
I called for an oil change on my 2022 Blazer RS. I made an appointment but when I got there it was not on the books. I was told I probably called the call center. I just called the number on the website; I thought I was talking to the dealership. I had to reschedule the follow week. So, I drove more than 30 miles round trip for nothing. The guys at the service center were great, your call center not so much. I would have given you a 1 on the survey if the guys at the service center weren't so nice.
10/11/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
WATERLOO, IL
James H|2019 Buick LaCrosse
Confirmed Service Customer
11/3/2025
Got right in, they did the work and I was out of there in an hour or so. Checked with me on one issue.
11/3/2025
We’re happy to hear your service visit was quick and efficient — in and out within the hour is exactly how we like it! It’s great that our team took time to double-check one detail with you too. We’ll be ready to keep that same pace and care next time you stop by!
MARISSA, IL
Gina F|2024 Chevrolet Trailblazer
Confirmed Service Customer
7/24/2025
Everyone is always nice and professional. I had to wait about 2 weeks to get my car in and they didn’t have me listed for an appointment when I got there. They got me in and took care of my car though and I appreciate that.
7/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CHESTER, IL
Erick B|2025 GMC 1500 Sierra
Confirmed Sales Customer
8/25/2025
Matt and Brandon were great to deal with, drove 4.5 hours to trade.
MATTHEW DURST
8/27/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
SHEPHERDSVILLE, KY
Katharina G|2026 Chevrolet Equinox
Confirmed Sales Customer
10/10/2025
Very friendly and helpful. Great experience.
STEPHEN DUPERTUIS
10/11/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
WATERLOO, IL
Michael S|2017 GMC 1500 Sierra
Confirmed Service Customer
11/27/2025
Matt and Randy were great to work with !!!!
11/28/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
NEW ATHENS, IL
Scotty M|2025 Chevrolet Traverse
Confirmed Sales Customer
8/22/2025
Everyone was friendly, knowledgeable and efficient.
MATTHEW DURST
8/23/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SPARTA, IL
Michael H|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
9/12/2025
Easy to work with. Dealt with as if I were family. Utmost integrity.
PATRICK CRAIG
9/13/2025
Thank you for highlighting our team’s integrity and family-like approach! Treating our customers with care and respect is at the heart of everything we do, and we look forward to providing the same experience again.
CHATHAM, IL
Rachel C|2019 Chevrolet Traverse
Confirmed Service Customer
9/25/2025
.
9/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WATERLOO, IL
Melanie Z|2025 Chevrolet Blazer
Confirmed Service Customer
9/29/2025
Always Great Service!
9/30/2025
Consistency matters, and we’re thrilled to know you always receive great service from us. We’ll be here anytime you need us to keep that same standard of care!
EVANSVILLE, IL
Rita B|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/17/2025
Great
11/18/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
RED BUD, IL
Rachel C|2019 Chevrolet Traverse
Confirmed Service Customer
11/24/2025
Great experience. Excellent team to work with!
11/25/2025
Hi there, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERLOO, IL
Geraldine W|2026 Chevrolet Trax
Confirmed Sales Customer
12/8/2025
Friendly salesman and staff. No high pressure to buy or to purchase add on packages. I would have appreciated the offer of coffee, soda or water, but then I did not ask for it either. I am very happy with my new Trax.
STEPHEN DUPERTUIS
12/9/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Congratulations on your new vehicle, Geraldine! Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BELLEVILLE, IL
Tyler S|2019 Chevrolet Colorado
Confirmed Service Customer
12/11/2025
The mechanic came by and picked up my truck on time, did all the services I requested, and brought back my tuck in less than 2 hours. I'm very pleased with how this experience went and plan on using Ed Morris for future services!
12/12/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ed Morse Chevrolet GMC Southwest. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CHESTER, IL
Eric M|2024 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
A/C is blowing moisture out of the vents like a smoke machine on Halloween. 2024 Equinox with 16000 miles. The solution.......that's normal. I won't be back.
10/9/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SPARTA, IL
Paul I|2023 GMC Sierra 1500
Confirmed Service Customer
11/6/2025
Always a good experience
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WATERLOO, IL
Gary B|2021 Buick Enclave
Confirmed Service Customer
11/28/2025
A big thank you to Ron and the service department for doing an excellent job of taking care of my Buick and on time!
11/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
RED BUD, IL
Michael D|2026 GMC Acadia
Confirmed Service Customer
11/28/2025
The team at Ed morris gmc in Red bud was great to deal with on purchasing a new Acadia everyone was friendly and professional and answered all our questions
11/29/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CHESTER, IL
Michael G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/8/2026
Ed Morse is awesome
1/9/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
WATERLOO, IL
Robert P|2008 Chevrolet Silverado
Confirmed Service Customer
1/18/2026
Maintenance staff was very courteous and professional. Appointment was on time and staff was expedient regarding getting the grease job and oil change done on time. Maintenance supervisor expedited a service refund and was very much appreciated.
1/19/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
RED BUD, IL
George O|2025 GMC Sierra 1500
Confirmed Service Customer
10/15/2025
great people are nice kept you up todate great dealership
10/8/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
WATERLOO, IL
Stephen E|2025 GMC Acadia
Confirmed Sales Customer
11/21/2025
Steve the salesman called us, after being notified we were interested in a new vehicle. We told him we were and what we wanted. He stated they had a car we may like. We went to the dealership, but it wasn’t everything we wanted. Knowing our desires he located what we wanted and we completed the deal. He also took the time to show and explain the options. A previous dealership did not know or show us the options.
STEPHEN DUPERTUIS
11/22/2025
Thank you for the insightful and appreciative feedback—Steve’s dedication to finding the right vehicle and thoroughly explaining all options is the kind of service we love providing, and we’re delighted it made your purchase smooth and satisfying.
SPARTA, IL
Terry S|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/9/2025
Professional, got the job done
12/10/2025
Hi there, thank you so much for your positive comments about Ed Morse Chevrolet GMC Southwest! Thank you so much again for your feedback! We hope you have a great day!
BELLEVILLE, IL
Dorothy T|2026 GMC Terrain
Confirmed Sales Customer
1/15/2026
Luke was very helpful and extremely knowledgeable about the car and very patient to answer all questions
LUCAS HORRELL
1/17/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ELLIS GROVE, IL
Glenn R|2022 GMC 1500 Sierra
Confirmed Service Customer
2/5/2026
They were amazing. They got the truck done a day early. I am starting to not be impressed with gmc and there quality. I have drive my truck twice and the check engine light is back on. It has been in the shop for check engine lights three times in 30 days
FREEBURG, IL
Raymond C|2025 GMC Acadia
Confirmed Sales Customer
2/28/2026
I found the sales staff very easy to work. They made every effort to meet my requests for information and assistance completing the necessary paper work involved. It was pleasure to do business locally instead of having to turn to St. Louis dealers.
PRAIRIE DU ROCHER, IL
Kenneth V|2025 GMC Acadia
Confirmed Service Customer
8/18/2025
Service department greeted me when I entered the store, and took care of my appointment.
8/19/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
WATERLOO, IL
Roy A|2025 Chevrolet Colorado
Confirmed Service Customer
8/18/2025
Got there a little early took it in right away and was complete before I knew it great job
8/19/2025
Hi there, thank you so much for your positive comments about Ed Morse Chevrolet GMC Southwest! Please don't hesitate to reach out to us if there's anything more we can do!
PERCY, IL
Robert D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/15/2025
i couldnt use my reward points because dealership said system was down, this is the second time this has happened at this dealership. Luckily, I had money to pay for service.
9/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NEW ATHENS, IL
Mary S|2016 Chevrolet Colorado
Confirmed Service Customer
10/18/2025
Fast service.
10/19/2025
It’s great to know our fast service met your expectations! We take pride in keeping things quick without ever cutting corners — because your time matters to us.
NEW ATHENS, IL
Gary L|2025 Chevrolet Colorado
Confirmed Service Customer
1/9/2026
Service was provided in a friendly and timely manner!
1/10/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SMITHTON, IL
Lawrence S|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/12/2026
Friendly team and fast service
1/14/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
WATERLOO, IL
Bruce P|2025 Chevrolet Colorado
Confirmed Sales Customer
2/11/2026
Very courteous salesperson and finance manager. No pressure tactics and simple sales process.
EDWARDSVILLE, IL
Joan W|2021 GMC Terrain
Confirmed Service Customer
3/2/2026
Very friendly, knowledgeable and courteous staff
3/3/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HECKER, IL
Kathleen R|2024 Chevrolet Equinox
Confirmed Service Customer
3/9/2026
Efficient and didn't break the bank. I'm a senior citizen so economy is important to me. Thank you.
3/10/2026
We appreciate your thoughtful feedback! It’s wonderful to hear our service was efficient and economical, and we hope to keep providing value on every visit.
RED BUD, IL
Mike W|2012 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
Very pleased with the service. Quick and easy.
10/14/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MILLSTADT, IL
Dustin S|2021 GMC 1500 Sierra
Confirmed Service Customer
10/20/2025
Easy to work with great work
10/21/2025
We’re so pleased to know you found our team easy to work with and the results excellent! Collaboration and craftsmanship go hand in hand for us, and it’s great to see that reflected in your experience. We can’t wait to help with your next project or service visit!
RED BUD, IL
George O|2026 GMC Sierra 1500
Confirmed Sales Customer
11/19/2025
great people very helpful and understanding help every way they can
PATRICK CRAIG
11/20/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
WATERLOO, IL
Gary K|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
12/19/2025
They treated me with respect and got a great deal
PATRICK CRAIG
12/20/2025
Wow, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!
ELLIS GROVE, IL
Elmer H|2023 Chevrolet Traverse
Confirmed Service Customer
1/17/2026
Done to satisfaction and on time.
1/19/2026
Your satisfaction is important to us, so we want to sincerely thank you for choosing Ed Morse Chevrolet GMC Southwest and we hope to see you again soon! Thank you again for the great review!
BALDWIN, IL
Debbie M|2016 Chevrolet Traverse
Confirmed Service Customer
2/20/2026
Always a good experience. The employees are helpful and knowledgeable and answer any questions I may have regarding my car or necessary services
FULTS, IL
Larry V|2025 GMC Sierra 1500
Confirmed Service Customer
3/1/2026
Great
JACOB, IL
Miranda O|2026 Chevrolet Trailblazer
Confirmed Sales Customer
3/2/2026
Pat was super great to work with and made everything very clear from the beginning.
PATRICK CRAIG
3/3/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.
WATERLOO, IL
Kevin D|2025 GMC Sierra 1500
Confirmed Service Customer
4/8/2026
They got on it right away as I waited.
RONALD D
4/10/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
PERRYVILLE, MO
CINDY W|2026 GMC Sierra 1500
Confirmed Sales Customer
4/12/2026
Very polite, easy to work with, no pressure Happy to make a deal and send you out the door!
STEPHEN R
4/13/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CHESTER, IL
Mary S|2023 Chevrolet Trailblazer
Confirmed Service Customer
1/9/2026
Fast friendly service workers great to deal with.
1/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
NEW ATHENS, IL
Rachel C|2019 Chevrolet Traverse
Confirmed Service Customer
1/13/2026
.
1/13/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
WATERLOO, IL
Kevin H|2025 GMC Sierra 1500
Confirmed Service Customer
1/30/2026
As always great service however $164 dollars for a basic oil change is pushing the limit I would understand if they topped off def but not for just oil and filter
RED BUD, IL
Ryan H|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
2/23/2026
I am very pleased with the service I got, They went above and beyond to sell me my first new vehicle.
BELLEVILLE, IL
Craig A|2024 GMC Yukon
Confirmed Service Customer
3/23/2026
Great service
3/24/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
RED BUD, IL
Robert C|2023 GMC Sierra 2500 HD
Confirmed Service Customer
4/7/2026
Rich and the whole service team at Ed Morse in Red Bud are top notch. They are highly skilled, they listen to concerns and work diligently to address them and resolve issues to the customer's satisfaction.
RONALD D
4/8/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
SMITHTON, IL
Richard A|2009 Chevrolet Silverado
Confirmed Service Customer
4/23/2026
RICH AND RON IN THE SERVICE DEPARTMENT MADE SURE I GOT IN FOR MY SERVICE APPOINTMENT AND OUT IN A VERY TIMELY MANNER VERY AWESOME WORK GUYS
RICHARD A
4/25/2026
Your bold recognition of Rich and Ron is greatly appreciated. We are glad they delivered timely and attentive service, and we look forward to assisting you again.
WATERLOO, IL
Johnathan H|2022 Buick Enclave
Confirmed Service Customer
4/28/2026
Horrible experience. Had issues right off the bat because I requested a loaner car while my car was being worked on, after my husband called requesting the same thing it wasn’t an issue. Once my car was in there, Ron admitted to ignoring issues and lying to the warranty company so they didn’t have to turn it into the warranty coverage therefore costing us over $400 out of pocket. Only when we questioned him and contacted other professionals did he look into the problem more and conveniently found a much bigger issue that should have been addressed from the start. After getting my car back there was transmission fluid dripping all over the engine and my husband took it back to have looked at, they said it should have been cleaned off but wasn’t and would burn off eventually.
RED BUD, IL
Jeff S|2017 Chevrolet Corvette
Confirmed Service Customer
11/5/2025
From drop-off to paying for the service, everyone I met at Morse was very friendly. I asked the service director behind the counter to have the air in one of the tires checked, as well as a new battery for one of the key fobs- both were handled, along with the oil change. Excellent experience!
11/5/2025
Thank you for your kind words! From drop-off to payment, we’re happy your experience was smooth and that your requests for tire air and key fob battery were handled promptly. We’ll keep striving to make every visit as excellent and convenient as this one!
MARISSA, IL
Robert D|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/24/2025
The reason I buy from your dealership, i'm treated like a friend not a number........
11/25/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
RED BUD, IL
Robin H|2023 Chevrolet Equinox
Confirmed Service Customer
12/16/2025
They always get me in quickly and efficiently and very friendly
12/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
RED BUD, IL
Terry S|2026 Chevrolet Equinox
Confirmed Sales Customer
12/24/2025
I'm a long time customer and the experience at Ed Morris in Red Bud Illinois is always great. Brandon and Pat are wonderful to work with.
PATRICK CRAIG
12/25/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Ed Morse Chevrolet GMC Southwest and we hope to see you again soon!
RED BUD, IL
Michael G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/19/2026
Service is always willing to help they do everything for us can’t ask for a better dealership. Service is great.
WATERLOO, IL
Gary B|2021 Buick Enclave
Confirmed Service Customer
3/11/2026
Service Dept Ron & Rich always helpful on the needs of my Buick. They called me and let me know the mileage of my car and what services were due. We discussed all areas of the car as I was leaving on a vacation and would be traveling close to 3000 miles. I picked up my Buick feeling at ease. Thanks, Gary Birke
3/12/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
RED BUD, IL
Rita M|2025 Chevrolet Trailblazer
Confirmed Service Customer
6/1/2026
Na
RICHARD A
6/3/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
RED BUD, IL
SANDRA B|2026 GMC Terrain
Confirmed Sales Customer
6/12/2026
Everyone was courteous and helpful. They listened to my concerns and answered my questions.
PATRICK W
6/13/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CHESTER, IL
Jane P|2019 Buick Enclave
Confirmed Service Customer
1/26/2026
They were able to get me in within 15 minutes after stopping to say I had a problem with my Buick. A wonderful service department!
1/27/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
SPARTA, IL
Gary L|2026 GMC Terrain
Confirmed Service Customer
3/2/2026
will satisfied.
VALMEYER, IL
Stephen J|2022 Chevrolet Blazer
Confirmed Service Customer
3/25/2026
Everything was great, Staff was excellent. The only bad thing was charging me 3 % for using YOUR GM credit card. That was ridiculous.
3/26/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WATERLOO, IL
Matthew W|2019 GMC 1500 Sierra
Confirmed Service Customer
4/16/2026
Friendly and on time service.
RONALD D
4/18/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ed Morse Chevrolet GMC Southwest. If you have any further questions, please give us a call. We're always happy to help!
RED BUD, IL
Rachel C|2019 Chevrolet Traverse
Confirmed Service Customer
4/30/2026
.
RICHARD A
5/1/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
WATERLOO, IL
Richard A|2025 Chevrolet Equinox
Confirmed Service Customer
4/30/2026
The service department got me in and out in a very timely manner, all fixed right and in one trip... very satisfied
MICHAEL J
5/1/2026
Thank you for your positive feedback. We’re glad your service was completed correctly and efficiently in one visit, and we look forward to helping you again.
WATERLOO, IL
Scott W|2020 GMC 2500HD Sierra
Confirmed Service Customer
5/31/2026
Great job. Even with a computer glitch, they were able to preform the required service. Called regarding tire rotation during the service. Solid service.
SMITHTON, IL
Barbara A|2024 Chevrolet Equinox
Confirmed Service Customer
6/8/2026
Friendly, fast and efficient!
RONALD D
6/10/2026
We're glad everything was completed efficiently, with fast and friendly service, and to your satisfaction! Thank you so much for your feedback! If you have any further questions, please give us a call. We're always happy to help!
FREEBURG, IL
Christine M|2025 GMC Acadia
Confirmed Service Customer
6/8/2026
Great!
RONALD D
6/10/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ed Morse Chevrolet GMC Southwest. If you have any further questions, please give us a call. We're always happy to help!
CHESTER, IL
Jason W|2026 GMC Acadia
Confirmed Sales Customer
11/3/2025
Overall Experience was A++++ Great Service, Easy Financial process, and seamless move from our old to our new. We will continue to do business with Ed Morse Chevrolet GMC!!!
STEPHEN DUPERTUIS
11/3/2025
Your A++++ review truly makes our day! We’re thrilled that every part of your experience — from service to financing — was smooth and enjoyable. Thank you for continuing to trust Ed Morse Chevrolet GMC Southwest; we can’t wait to serve you again down the road!
PITTSFIELD, IL
Gary S|2013 GMC 1500 Sierra
Confirmed Service Customer
12/14/2025
Great customer service
12/15/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BALDWIN, IL
Darren K|2023 Chevrolet Trailblazer
Confirmed Service Customer
1/16/2026
Less surveys would be GREAT.
1/16/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
RED BUD, IL
Rachel C|2019 Chevrolet Traverse
Confirmed Service Customer
1/23/2026
Fast service and great price!
1/24/2026
Thank you for the fantastic feedback — we’re glad you enjoyed our fast service and great value. We appreciate your trust and look forward to helping you again soon.
WATERLOO, IL
Rachel C|2019 Chevrolet Traverse
Confirmed Service Customer
3/10/2026
Excellent experience, in and out with no problem.
3/11/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WATERLOO, IL
Kenneth V|2009 GMC Sierra
Confirmed Service Customer
3/14/2026
Service was great.
3/15/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
WATERLOO, IL
Heather W|2026 Chevrolet Trax
Confirmed Sales Customer
3/24/2026
Great experience with my recent new car purchase. Process was quick and easy and no pressure from the sales or management team. They even stayed late to make it all happen late in the day so i didn’t have to come back or take off work.
MATTHEW DURST
3/24/2026
Thank you for your exceptional feedback! We’re delighted your purchase was quick, easy, and completely pressure-free, and that our team went the extra mile to accommodate your schedule. Enjoy your new vehicle, and we’re here whenever you need us next!
CHESTER, IL
Stephen A|2025 GMC Acadia
Confirmed Service Customer
4/30/2026
Very nice and salesman (Steve) helped explain additional features.
RICHARD A
5/1/2026
We appreciate your kind feedback. It’s great to hear Steve helped make everything easy to understand, and we hope to see you again soon.
SPARTA, IL
Larry A|2012 Chevrolet Equinox
Confirmed Service Customer
5/29/2026
Got the car done in a timely manner.
RICHARD A
5/31/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
STEELEVILLE, IL
Duane E|2021 GMC 1500 Sierra
Confirmed Service Customer
6/2/2026
Fast and friendly service.
RICHARD A
6/3/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ed Morse Chevrolet GMC Southwest. If you have any further questions, please give us a call. We're always happy to help!
FULTS, IL
George O|2026 Chevrolet Suburban
Confirmed Sales Customer
4/4/2026
great people very helpful and caring
STEPHEN DUPERTUIS
4/5/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ed Morse Chevrolet GMC Southwest. If you have any further questions, please give us a call. We're always happy to help!
WATERLOO, IL
CHARLES K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/1/2026
Everything went great from our salesman Stephen Dupertuis to the finance department. We are always thoroughly pleased with the dealership.
STEPHEN R
6/3/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HECKER, IL
Paul I|2023 GMC Sierra 1500
Confirmed Service Customer
6/3/2026
Great communication and quick turnaround.
WATERLOO, IL
CHRISTOPHER C|2026 Chevrolet Colorado
Confirmed Sales Customer
6/8/2026
Everyone was great
PATRICK W
6/10/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ed Morse Chevrolet GMC Southwest. If you have any further questions, please give us a call. We're always happy to help!
SAINT LOUIS, MO
Richard A|2025 Chevrolet Equinox
Confirmed Service Customer
6/23/2026
The service dept was awesome, got me in in a very timely manner and fixed very quick wish every service department was like Ed morse in Red bud Illinois, Awesome work guys
MICHAEL J
6/24/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WATERLOO, IL
Douglas P|2016 Chevrolet Traverse
Confirmed Service Customer
4/15/2026
I went there to have the tire pressure gauge checked. On arrival, it was not registering a tire pressure reading on 1 tire. On leaving, it was missing on 3 tires. I was told that the sensor to complete the maintenance was used on someone else's car, despite the fact that I made an appointment ahead of time. I was told that the missing sensor would have to be ordered, and I would receive a call when it was received by the dealer. So, I made a 40 mile round trip for nothing! I was also quoted a price of $150; when the incomplete work was done, I was given a bill of over $300. I paid in full.
RONALD D
4/16/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
BELLEVILLE, IL
ANNA M|2026 Chevrolet Traverse
Confirmed Sales Customer
4/17/2026
The salesman was very helpful in letting me drive a new Chevy Traverse to my house and back it into my garage to see if it would fit. The finance manager did an excellent job of patiently explaining to me all of the financing options, terms and how the sales price was calculated.
DENNIS JONES
4/17/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ed Morse Chevrolet GMC Southwest. Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
RED BUD, IL
Darren S|2023 GMC Sierra 1500
Confirmed Service Customer
4/21/2026
Ron and the crew did a great job handling my recent unexpected warranty repair. Service was quick, thorough, and friendly.
RONALD D
4/22/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
EVANSVILLE, IL
RALPH T|2026 GMC Acadia
Confirmed Sales Customer
5/29/2026
Patrick worked and found the car I wanted, he kept me in the loop. Everyone there was extremely professional and helpful.
PATRICK W
5/31/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Ed Morse Chevrolet GMC Southwest and we hope to see you again soon!
FREEBURG, IL
George W|2026 Chevrolet Suburban
Confirmed Service Customer
6/12/2026
They do a great job very nice friendly and careful
MICHAEL J
6/14/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WATERLOO, IL
Kenneth V|2025 GMC Yukon XL 1500
Confirmed Service Customer
3/29/2026
Quick friendly service.
WATERLOO, IL
Gabriel G|2022 Chevrolet Malibu
Confirmed Service Customer
3/30/2026
Got in and out in a timely manner
NASHVILLE, IL
Rebecca W|2020 Chevrolet Equinox
Confirmed Service Customer
4/15/2026
The service department is always friendly and professional.
RICHARD A
4/16/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
MILLSTADT, IL
Keith C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/25/2026
Quick service
RONALD D
5/27/2026
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
RED BUD, IL
Craig S|2024 GMC Yukon
Confirmed Service Customer
6/4/2026
Had an appointment for a oil change and asked to have them check out my screen for doing navigation on they worked it in the same day !
RONALD D
6/6/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
RED BUD, IL
Gary B|2021 Buick Enclave
Confirmed Service Customer
6/19/2026
I had a change in schedule and dropped off my Buick the night before my service appointment. The next morning Rich Parker called and said my car was ready to go not long after the original appointment time! That worked well for me! Thanks, Rich and Thanks to Caitlin for helping with my GM dollars!
RICHARD A
6/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
RED BUD, IL
Sandra B|2026 GMC Terrain
Confirmed Service Customer
7/1/2026
Everyone I encountered was very kind to me. I was informed of the problem with the tires and what the service department did to correct it. I was very impressed with the speed of the repair.
MICHAEL J
7/2/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
CHESTER, IL
Nona F|2026 Chevrolet Equinox
Confirmed Service Customer
1/9/2026
This dealership goes above and beyond to make you feel comfortable and answer any questions you might have. By far the best dealership I have ever used.
1/10/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
RED BUD, IL
Keith C|2017 GMC Acadia
Confirmed Service Customer
2/2/2026
Fast service
RED BUD, IL
Marjorie B|2026 GMC Yukon
Confirmed Sales Customer
2/12/2026
Always polite, respectful, honest and friendly, wouldn't purchase a new vehicle anywhere else. We deal with Brandon who knows what we want and always manages to get us exactly that!
LENZBURG, IL
Ronald D|2025 Chevrolet Traverse
Confirmed Service Customer
2/25/2026
Very courteous and helpful.
LENZBURG, IL
James G|2025 Chevrolet Traverse
Confirmed Service Customer
3/8/2026
We were extremely happy with our routine oil change done at Ed Morse Chevrolet. Employees were friendly and professional. Service was quick and all of our questions were answered.
3/9/2026
Thank you for such a wonderful and appreciative review. We’re delighted to hear you were extremely happy with your oil change and that our friendly, professional team made the visit quick and informative. Your kind words truly mean a lot to us, and we look forward to welcoming you back for your next service.
WATERLOO, IL
George W|2026 GMC Sierra 1500
Confirmed Service Customer
4/6/2026
great people kind under standing caring and very helpful
RONALD D
4/8/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WATERLOO, IL
Terryl D|2026 GMC Acadia
Confirmed Service Customer
5/28/2026
Always very courteous, and are willing to make service calls a non event.
RED BUD, IL
Michael J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/28/2026
They are the best service department you could ask for they listen to all your needs. They make recommendations and everything that you do need not that you don’t need Mike and Ron and Rich cannot help you enough. They’re awesome.
WATERLOO, IL
Joan W|2021 GMC Terrain
Confirmed Service Customer
6/4/2026
Great service team! Friendly and knowledgeable staff!
RONALD D
6/4/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
HECKER, IL
Michael H|2018 Chevrolet Corvette
Confirmed Service Customer
6/17/2026
On time. Technician was careful and thorough.
RONALD D
6/18/2026
We really appreciate your feedback! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!
RED BUD, IL
GARY B|2026 GMC Sierra 1500
Confirmed Sales Customer
6/26/2026
The sales team took the time to show me several trucks. Great to be able to shop and buy something with out high sale pressure. I had bought a truck there before in 2020 that I had all the service work performed with them. Great Team
PATRICK W
6/28/2026
Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.
FULTS, IL